RPM International Tool & Die is proud to announce that the company has retained ISO accreditation after successfully passing the ISO9000:2008 QMS re-certification audit with no non-conformances or areas for concern.

Telarc SAI Limited has issued RPM’s ISO certification after the latter successfully complied with all the requirements for the issuance of this high-level certification highlighting the strength of its quality management system.

This demonstrates RPM’s commitment to quality and their efforts to continually improve operational performance and the need to satisfy customer requirements.

ISO 9001:2008 is a globally adopted set of standards pertaining to quality management systems within any company. It is designed to enable organizations to monitor and improve in the following areas:

• Customer Focus
• Leadership
• Involvement of People
• Process Approach
• System Approach to Management
• Continual Improvement
• Factual Approach to Decision Making
• Mutually Beneficial Supplier Relationship

The certification is globally, by far, the most familiar system to organisations and has been adopted by over 1,000,000 companies worldwide, demonstrating certified companies operate best practice procedures.

In the report submitted by the auditors, it was mentioned that RPM have a sincere desire to improve the processes and performance of the business and in the main this has been achieved by the reviews audits and corrective actions and shows continuing effectiveness of the management system by achieving their various measureable goals by identifying and implementing areas for improvement.

In achieving this accreditation of ISO 9001:2008 certification, RPM is able to highlight its commitment to providing clients with the highest level of quality assurance in the management of its engineering projects.

Furthermore, the certification demonstrates the company’s ability to perform in all of the 7 areas of benefit:

• Improved overall performance
• Cost reduction
• Higher customer satisfaction
• Better training and development
• Marketing advantage
• Access new markets
• Continuous improvement

It is understood that the ISO 9001 standards will be revised in 2015 – RPM will continue to strive towards meeting the expectations of ISO 9001 and look forward to undergoing the next audit with the revised set of standards cemented firmly

---